Support

At Casino Orca, we believe that exceptional gaming experiences go hand-in-hand with outstanding customer service. Our dedicated support team is ready to assist you whenever you need guidance, have questions, or encounter issues while enjoying our vast selection of games.

Always Available, Always Helpful

Our support team operates around the clock, ensuring you're never left waiting when you need assistance. Whether it's a question about your account, guidance on payment methods, or help understanding our bonus offerings, we're here for you 24/7, 365 days a year.

Multiple Support Channels

Live Chat: Our most popular support option connects you with a support agent in seconds. Simply click the chat icon in the bottom corner of any page to start a conversation. Average response time: under 1 minute.

Email Support: For less urgent matters or detailed inquiries, reach out to us at support@casinoorca.com. Our team typically responds within 2-4 hours, providing thorough solutions to your questions.

Comprehensive Self-Help Resources

Before reaching out, you might find quick answers in our extensive help section. We've compiled detailed guides covering account management, deposits and withdrawals, bonus terms, and game rules to help you navigate Casino Orca with confidence.

Our FAQ section addresses the most common questions about payment methods, including popular options like Bitcoin, Ethereum, Visa, and MasterCard, as well as information about our welcome bonus of 100% up to $/€500 with the code ORCA1.

Expert Assistance When You Need It

Our support specialists are extensively trained in all aspects of Casino Orca's operations. From technical issues to questions about our extensive game library featuring providers like NetEnt, Pragmatic Play, and Evolution Gaming, our team has the expertise to help.

Your Security and Satisfaction Are Our Priority

We understand that issues related to your account or transactions require prompt, secure attention. Our support team follows strict verification protocols to ensure your information remains protected while providing swift resolution to your concerns.

We Value Your Feedback

Every interaction with our support team is an opportunity for us to improve. After each support session, you'll have the chance to rate your experience and provide feedback, helping us continuously enhance our service quality.

At Casino Orca, we're committed to providing not just exceptional games, but also exceptional support. Whatever your question or concern, we're just a click away, ready to ensure your gaming experience remains smooth, enjoyable, and worry-free.